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Privacy Policy

We Respect Your Privacy


The Melville Food Bank values you as a visitor, client, donor, and supporter while using our website and other electronic resources. It is for this reason that we promise to keep your personal information confidential.

We promise to uphold not only legal standards, but ethical ones too. We will never sell your information. We will never publicly disclose your contact information without your consent. We also make efforts to safeguard your information from digital and physical theft.

We are serious about our promise of confidentiality. Below are the precise details of our Privacy Policy.

-Melville & District Food Bank Inc.
Canada Federal Charitable # 896384351 RR0001

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The Melville & District Food Bank abide by a Privacy Policy set out by Canadian law. The Privacy Policy informs you of how we use and process your information. By using our site, you agree to the terms listed in this Privacy Policy. Melville Food Bank may revise the policy at any time without notice.

When the case that changes are made to the website; your continued use indicates that you agree to any revised terms. Consequently, it is suggested that you check the conditions of the policy periodically to stay informed about any revisions. If you do not agree with the terms listed within this policy, please leave our site.

Melville Food Bank does not sell, rent or distribute the personal and financial information of our clients, donors, staff, and supporters without consent. We will never provide your name, mailing addresses, email addresses or any other financial information to sales lists or third-party organizations without your approval. When registering for services, goods, and donations with Melville Food Bank you give consent for us to use your personal information in accordance with the privacy policy stated below.

 

What Type of Information is Collected by The Melville Food Bank?

Melville Food Bank collects both personal and aggregated non-personal information from our clients. Personal information includes data such as your name, phone number, mailing address, credit card number and other financial information. Aggregated non-personal will include information such as cookies, length of time spent on our site, your system specifications, what internet browser you use and what previous websites you visited. Information of this type is gathered to better serve our users. Please note that Non-Personal information cannot be used to personally identify you.

When Does Melville Food Bank Collect Information?

Melville Food Bank collects information from our users any time it is provided to us. This is done in two ways.

  1. Personal information is collected by us when you register for services provided by Melville Food Bank, we may ask for information such as your name, number and financial information. We also collect any personal information you may provide us with through e-mail, fax, phone or other communication.
  2. Additionally, we collect aggregated non-personal data every time you visit our website including but not limited to; browser software, operating system, site traffic, cookies and access times. Aggregate information is collected through the use of statistical service providers like Google Analytics. To view Google Analytic’s privacy policy click here.

 

How Does Melville Food Bank Use the Information Collected?

Melville Food Bank exercises its right to use information collected for the purposes of assisting users of the food bank, soliciting donations, promoting its cause and other forms of publicity.

We may also use the information collected for business transactions, conforming to legal requirements, internet security and data analysis of collected data.

How Does Melville Food Bank Share Information?

Melville Food Bank is committed to your privacy. We will not sell, rent, distribute, share or disclose your information to other parties or organizations without your consent unless required by law or regarding legal claims. In the unanticipated event that the Melville & District Food Bank is amalgamated with another charity or non-profit organization we may be required to provide user information. In such an event we will we take all necessary procedures and security measures to keep your information safe.

 

Consent and Acceptance of Public Privacy Policy

 

By accessing the Melville Food Bank website and submitting personal information to Melville Food Bank, you agree and consent to our collection, use and disclosure of any personal information provided by you in accordance with this Privacy Policy and by the requirements of the law.

 

Links to Outside Websites

 

This web site contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each web site that collects personally identifiable and non-personal information. This privacy statement applies solely to information collected by this website.

 

Newsletter and Communications Opt-Out

 

Our site provides users the opportunity to opt-out of receiving communications from us at the point where we request information about the user. Automated messages will in most cases offer an “unsubscribe” feature within the message. Follow the unsubscribe message within the message.

If there is no automated unsubscribe feature, and you must opt-out manually follow the following directions. 1) Send an e-mail to info@melvillefoodbank.com. 2) Please send your request from the email account you wish to have unsubscribed.3) Please state “Newsletter and Promotions Opt-out” in the subject line.

 

Questions or Concerns

To address a question or concern regarding this policy, please contact our office at info@melvillefoodbank.com or by telephone at (306) 728-4955.

The Melville & District Food Bank Inc. is a federally registered Canadian Charity. CRA Charitable # 896384351 RR0001